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Fabienne Rottenberg, DPMUpper West Side PodiatryBook on Zocdoc

Custom orthotics · Gait scan

Custom orthotics made for your feet and the way you walk.

Store-bought inserts help some people, but if your feet still hurt, custom orthotics made from your own foot may be the fix. Dr. Rottenberg starts with an exam and a gait scan, then prescribes inserts designed for your foot shape, your problem and the shoes you actually wear.

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Board-certified foot surgeon · FACFAS · Mount Sinai faculty · English, French, Hebrew & Spanish

Custom orthotics for arch support
Gait scan in the officeCustom-molded inserts

Information from the practice of Fabienne Rottenberg, DPM, board certified by the American Board of Foot and Ankle Surgery and Clinical Instructor in Orthopedics at Mount Sinai. Updated . This page is general information, not a diagnosis.

Book a visit if…

  • Heel or arch pain that keeps coming back
  • Flat feet or very high arches that ache
  • Shin, knee or back pain that seems to start at the feet
  • Store-bought inserts have not helped

Call the office first if…

  • You have diabetes and a sore, blister or wound
  • Pain started after an injury
  • Your current orthotics are causing new pain
  • You need orthotics for a specific event or deadline

What custom means

Prescribed for your foot, not your shoe size.

Custom orthotics are medical devices made from a model of your foot and prescribed for a specific problem. They can support the arch, control how the foot rolls, cushion a painful spot or take pressure off a joint.

Not everyone needs them. Dr. Rottenberg will tell you if a good store-bought insert is enough before recommending custom ones.

Your visit

Exam, gait scan, then a prescription.

The visit covers your symptoms, a foot and leg exam, and a scan of how your foot moves and carries weight. Bring the shoes you wear most, so the orthotics are designed to fit in them.

  • Bring work, everyday and running shoes
  • Bring any inserts you already use
  • A fitting visit checks comfort when they arrive

Your options

What orthotics can help with

Orthotics are often one part of a treatment plan for these problems.

Heel pain and plantar fasciitis

Support for the arch and cushioning for the heel.

Flat feet and high arches

Control and support suited to your arch type.

Bunions and big toe pain

Less strain on the big toe joint.

Ball-of-foot pain and neuromas

Pressure moved away from sore spots.

Running and sports injuries

Orthotics designed for your sport and shoes.

Diabetic foot protection

Accommodative inserts that reduce pressure on at-risk skin.

Dr. Fabienne Rottenberg

Who treats you

Dr. Fabienne Rottenberg, DPM, FACFAS

  • Board certified by the American Board of Foot and Ankle Surgery
  • Gait scan and custom-molded orthotics in the office
  • Tells you honestly if store-bought inserts are enough
  • Adjusts your orthotics if they need it

Telehealth available: some questions and follow-ups can be handled by video. Ask when you call.

Training, credentials and hospital affiliations

285 West End Ave at 73rd St · Mon–Thu, 9–5

Find out if custom orthotics will help.

An exam and gait scan tell you what your feet need, and whether store-bought inserts are enough.

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Questions patients ask

Custom Orthotics & Gait Scan: common questions.

Your own answer depends on an in-person exam. Call the office if your question is not here.

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Are custom orthotics better than store-bought inserts?

For some problems, yes. Custom orthotics are made from your foot and prescribed for a specific problem. For mild aches, a good store-bought insert may be enough, and Dr. Rottenberg will tell you if so.

How long do custom orthotics last?

With normal use, they often last several years. Covers wear sooner and can be replaced. Changes in your feet or activity may mean an adjustment.

Does insurance cover custom orthotics?

Coverage varies widely by plan. Call the office with your plan name and we will help you check before you order.

Will they fit in my shoes?

They are designed for the shoes you bring to the visit. Dress shoes and running shoes may need different pairs.

Is there a break-in period?

Yes. Most people wear them for a few hours a day at first and build up over a week or two.

Related care

Other problems Dr. Rottenberg treats

Heel Pain & Plantar Fasciitis

Evaluation and treatment for heel and arch pain.

Read more

Achilles Tendonitis

Achilles tendonitis and Achilles pain treatment on Manhattan’s Upper West Side: MLS laser, orthotics, a strengthening plan and a return-to-running plan from Dr.

Read more

Bunions & Bunion Surgery

Bunion treatment and minimally invasive bunion surgery from board-certified foot surgeon Dr.

Read more

Related reading

Articles on custom orthotics & gait scan

Sources

Further reading from medical organizations

This page is general information, not a diagnosis. If you think you have an emergency, call 911.

Custom Orthotics & Gait Scan · Upper West Side

Find out if custom orthotics will help.

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